Ticketsnow is licensed under the state of Illinois.
"Where can I check references for TicketsNow?
TicketsNow is a founding member of the National Association of Ticket Brokers (NATB), which was organized to promote the highest level of ethics in the secondary ticketing marketplace. We are fully bonded and licensed by the office of the Illinois Secretary of State (License #04-021)."
Notice that they are the founding member of NATB. Interesting that Illinois requires that the ticket broker be a member of such organization so naturally, they just formed their own organization.
For individual sellers, Ticketnow prints the same warning that other resale sites do:
"5. Which states have ticket re-sale laws?
It is your responsibility to comply with any and all applicable laws. Listed below are the various U.S. states and Canadian provinces that currently possess ticket regulations. Please check to see if your state currently is regulated by any of the following laws. These laws are updated as of January 1, 2008. Though we try to update these laws in timely manner, it is your responsibility to be aware of the laws that apply to them and their location."
For ticket brokers, it says:
"Why are the tickets on your site listed above face value?
Licensed ticket brokers and individual sellers generally sell their tickets at prices above face value. This price is known as the ticket's "market value.
Tickets are obtained from a variety of sources including season ticket holders and individuals who have extra tickets for events. To obtain these high-demand tickets, brokers pay a premium, or a price often well above face value. They then sell these tickets at market value. The market value price for a ticket is determined by many factors including seat location, supply and demand, date and location of event, etc. As an individual, you can also post tickets for sale on TicketsNow.com.
Our ultimate goal is to provide our customers with the greatest selection of event tickets at competitive prices."
and
"Is it illegal to sell tickets for more than face value?
No. It does generally require a license and set of standards to follow. In Illinois, where TicketsNow is licensed, it also requires a $100,000 cash bond for consumer protection to be held either privately or through an association. We are licensed to sell in 98% of the markets and will notify you if we cannot. All transactions that we handle meet all state and local provisions."
My issue at this point is this: Unlike other ticket resellers, TicketsNow doesn't list the state of the seller or any contact info for the seller, so the public has no way to check whether the seller is in compliance with their state laws and since TicketsNow makes it the seller's responsibility, they have provided a haven for these sellers.
Yesterday, I wrote the following nasty note to TicketsNow about a listing:
"How do you justify being a home for scalpers? This ticket is listed at $250. It is priced nearly 400% above that. I can't check to see what state the seller is selling from so I cannot verify that the seller is in compliance with their state's laws. You tell sellers it is there responsibility but you don't seem to provide any check on this, even for the public. You are worse than ebay.
Leonard Cohen
Beacon Theatre
2/19/2009
8:00 PM
Section: CENTER ORCH
Row: C
--------------------------------------------------------------------------------
Quantity: 1
Each:$947.00
--------------------------------------------------------------------------------
Subtotal:1 x $947.00
Service Charge:1 x $142.05
Shipping:$14.95
Discount:- $0.00
Gift Card:$0.00
Tax: What's This$0.00
--------------------------------------------------------------------------------
Order Total:$1,104.00"
That listing is gone today. Maybe it sold. Maybe they removed it. But on the possibility that they removed it, I suggest if you are angry, complain to TicketsNow at:
http://www.ticketsnow.com/ContactUs/Sal ... etsNow.com
Furthermore, if you are interested, here is the Illinois law governing TicketsNow. At first glance, they seem to be in compliance.
http://www.ilga.gov/legislation/ilcs/il ... alping+Act.
However, I don't think that should stop anyone from complaining to the Secretary of State in Illinois about TicketsNow practices:
https://www.ilsos.gov/ContactFormsWeb/s ... ntact.html