Popular Problems merchandise

[lizzytysh]

Hahah, John. Well done on that one !!!

[barnard3000]

Hi keanrn5y

I am from LC's merchandise company we look after the store.

Sorry to hear you are having problems with the code, we are unable to recreate this issue so I am sending you a PM now with details of how you can help us investigate this issue.

Thanks

[mnkyface]

Does anyone know when the US merch shop http://leonardcohen.shopfirebrand.com/ will be updated with the new products?

Edited to add: I just got a notice that there is 14% discount this weekend with the code: NOCURE. (Only for European shop though)

[barnard3000]

Hello

Re the 14% code - to clarify and so there is no misunderstanding - this code was a one day code that was circulated and only valid on valentines day this year so unfortunately if you try and use that now it won't work.

Regards.

[Tripping]

I had the same problem and eventually decided to forego the the discount.

[WiTS]

just ordered LP package. Looking forward to it.

[jeremek]

discount on password UNIFIEDHEART - it works

[Mabeanie1]

My poster from the CD bundle arrived yesterday, badly packaged and with a massive fold down the middle + crease at the top.

It is unsightly as a poster and certainly not suitable for framing in its current condition. I e-mailed the UK LC Shop yesterday with photos but I haven't heard from them yet beyond getting an auto confirmation of my e-mails.

Has anyone else had the same problem? And, if barnard3000 from the store is listening, when can I expect to get a response to my e-mails?

Wendy

[James T]

Although when I did order from the store I was pleased with the promptness of delivery, the actual quality of the shirt I got was not good, and the print cracked after maybe 2 washes. That put me off buying the bundle this time, and although I love a few of the shirt designs, I don't see it as a good idea for me to buy another which lasts not long at all! The stitching under the arm also came undone and some at the bottom after a few months. Real shame.

[barnard3000]

@ Mabeanie1 - I have dropped you a PM please check your inbox and if you can come back to me on that we can get this sorted for you.

@ James T - I have dropped you a PM also please respond to that and we can look into this - I can assure you the quality of the garments we use are top notch please allow us to investigate and we can get this resolved for you.

Thanks

[jeremek]

Although when I did order from the store I was pleased with the promptness of delivery, the actual quality of the shirt I got was not good, and the print cracked after maybe 2 washes. That put me off buying the bundle this time, and although I love a few of the shirt designs, I don't see it as a good idea for me to buy another which lasts not long at all! The stitching under the arm also came undone and some at the bottom after a few months. Real shame.

in my experience - I have a T-shirt with two sources: US are of good quality and everything is fine (as in the shop during concerts), while the UK are poor and short-lived

[mnkyface]

Has anyone in the US received their CD/t-shirt bundle? I ordered a couple of weeks ago and expected it arrive on or around the release date - or at least thought I would receive an email about shipping by now. So far, nothing. Anyone else?

[Mabeanie1]

Is anyone else having problems with the UNIFIED HEART discount code? I know some have had problems in the past. When I apply it to my basket it works but when I then go to checkout and log in to my account, the discount is removed and I get a message that the discount code is not valid when I try to re-enter it.

Grrrrrrrr.

Wendy

[bogra]

Wendy,
I have exactly the same problem.
Aad

[leonardthecat]

I used the code - and got £3 discount.
Make sure you use it as one word - unifiedheart - and click apply