Like you Scott, can't speak highly enough about AXS. After making the heart breaking decision to apply for a refund (impossible to rearrange work commitments), the cash was back in my account within 24 hours. (including all fees).ScottM wrote:For anyone who is concerned about getting a refund from AXS.com. My experience was quite straight forward.
Due to the change of date for the London concert we, reluctantly, asked for a refund via the supplied e-mail address:
I requested and received confirmation of tickets cancellation, with full reimbursement of all costs, in just over an hour of my request being submitted by e-mail to AXS.com.
I do feel really sorry for those who had already made non-refundable travel and accommodation commitments. We were lucky, as, unusually, we had not, yet, booked accommodation to coincide.
Disappointing to miss this one, however we will probably try for tickets for Leeds, as the concert is on a Saturday now. Although it will entail additional travel arrangements and hotel costs, it will not require taking any time off from work.
Actually, quite looking forward to a concert in Leeds! Hope to see some of you there, if we make it.
Also like you now contemplating Leeds, but "good" tickets seem scarce now. More's the pity.