HOP FARM SHOWS TO WEMBLEY ARENA

Everything about the European leg of the World Tour!
Yiannis
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by Yiannis » Thu Aug 30, 2012 7:29 pm

and no they are not refunding the £10 for DHL even though they will not be sending them
2012: 2x London (Wembley), Paris (Olympia) | 2013: 2x London (O2 Arena), Rome (Foro Italico Roma), Lucca (Piazza Napoleone), Manchester (Phones4U Arena), Birmingham (LG Arena) | 2014: ...
spottsue
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by spottsue » Thu Aug 30, 2012 7:41 pm

email for Eventim: www.eventim.co.uk

good luck! I too was told £102 refund,( 95 + 7)
Yiannis
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by Yiannis » Thu Aug 30, 2012 7:48 pm

that's the website! :)

You can reach them here: customerservice@eventim.co.uk
2012: 2x London (Wembley), Paris (Olympia) | 2013: 2x London (O2 Arena), Rome (Foro Italico Roma), Lucca (Piazza Napoleone), Manchester (Phones4U Arena), Birmingham (LG Arena) | 2014: ...
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Mabeanie1
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by Mabeanie1 » Thu Aug 30, 2012 7:57 pm

Ticket status for my 2 Wembley orders (one for each show) has now changed to "Prepared for dispatch". Hopefully the tickets will arrive over the weekend.

Wendy
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Mabeanie1
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by Mabeanie1 » Thu Aug 30, 2012 7:59 pm

bean wrote:I think it is disgraceful that they are not refunding the insurance and 'service/delivery charges'
I suppose the "problem" is that the insurance premiums have been passed on to the insurer and, in most cases, the delivery charges have been incurred (my Hop Farm tickets were posted out to me shortly after I bought them).

Wendy
bean
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by bean » Thu Aug 30, 2012 9:15 pm

I did not have the tickets posted to me I printed my own so, as I have pointed out to them, they have not incurred any costs.

With regard to the insurance, I believe that I was mis-sold it. I did not want it but in my haste to book the ticket overlooked unticking the box.
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rpan
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by rpan » Thu Aug 30, 2012 11:37 pm

Today an e-mail to say there is not time to send tickets to me (Ireland) so I am now to collect an hour beforehand, I don't like those too much but still, others may also get this I would think. No mention so far of any 10 quid refund...
"We were broken then, but now we're borderline"
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2009: Dublin - Lisbon - Barcelona - San Jose
2010: Sligo - Florence - Marseille - Lille - Las Vegas
2012: Wembley - Kilmainham - Paris - Montreal
2013: London O2 - Lucca - Dublin
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lightasabreeze
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by lightasabreeze » Fri Aug 31, 2012 12:43 pm

I had an email that my refund will be paid within 2-5 days. They quote the refund for the tickets AND the handling fee. The only money I lost was the £2.00 for printing out my tickets.
I then wondered why was I charged a handling fee of £14 (for 2 tickets) if I printed them off. What did they handle???
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London 02 x 3..... Radio city New York... Wet Weybridge..... Wembley Arena... Brighton..
bean
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by bean » Fri Aug 31, 2012 2:22 pm

lightasabreeze wrote:I had an email that my refund will be paid within 2-5 days. They quote the refund for the tickets AND the handling fee. The only money I lost was the £2.00 for printing out my tickets.
I then wondered why was I charged a handling fee of £14 (for 2 tickets) if I printed them off. What did they handle???
I have asked them why they have not refunded the £2 for me printing the ticket off myself - still awaiting an answer :?
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lightasabreeze
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by lightasabreeze » Fri Aug 31, 2012 8:22 pm

Just got email to say eventim have sent my tickets and to expect them in 3-5 days, so I expect everyone will get this email now.
Somebody must have died for you
A Thousand Kisses Deep

London 02 x 3..... Radio city New York... Wet Weybridge..... Wembley Arena... Brighton..
bean
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by bean » Fri Aug 31, 2012 11:59 pm

lightasabreeze wrote:Just got email to say eventim have sent my tickets and to expect them in 3-5 days, so I expect everyone will get this email now.
Yes, me too.
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lightasabreeze
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by lightasabreeze » Sat Sep 01, 2012 2:21 pm

lightasabreeze wrote:Just got email to say eventim have sent my tickets and to expect them in 3-5 days, so I expect everyone will get this email now.
Got my tickets and got my refund from eventim. Now I can relax for a week.
Somebody must have died for you
A Thousand Kisses Deep

London 02 x 3..... Radio city New York... Wet Weybridge..... Wembley Arena... Brighton..
bean
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by bean » Sat Sep 01, 2012 4:57 pm

Ticket arrived in the post today.

Will check the credit card for the refund later today.
bean
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by bean » Sat Sep 01, 2012 7:08 pm

bean wrote:Ticket arrived in the post today.

Will check the credit card for the refund later today.
Yes, refund as well :D
Cashaca
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Re: URGENT: HOP FARM SHOWS TO WEMBLEY ARENA

Post by Cashaca » Sat Sep 01, 2012 8:47 pm

My tickets arrived today too. Refund is from HMV so don't know when get. Glad to have the tickets. And I know it's not the same but realise I can get a bus direct to wembley so that balances out for me some little bit. This time next week should be buying my beer or wine, or more likely queuing for the loo and ready to shuffle into our seats. :D
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