Liverpool Echo Arena - Tuesday 14 July

Europe and Israel (July 1 - September 24, 2009). Concert reports, set lists, photos, media coverage, multimedia links, recollections...
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burningviolin
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by burningviolin » Mon Jul 06, 2009 5:11 pm

Melvyn wrote:John J - thanks for that, it certainly gives the lie to TM's claim not to have received their tickets yet. You've given the Chas Cole email address which I guess is a bit unfair on the person in question but I suggest that all of us affected email the person alerting them to TM's shoddy practice.

Regards,

Melvyn.

ps in future,if I have a choice, I will never purchase via TM again.

Thanks JohnJ for the info, its a strange one alright. Melvyn, this seems only to be a ticketmaster.uk thing. I've had no problems with Irish TM and the US TM even took back a ticket from me, for which I was very grateful! So yes, this is a pain in the backside, waiting for tickets and hopefully everything will go smoothly to get tickets at the box office if it comes to that, but it seems limited to TM UK.
2009 Liverpool 14/07/09, Dublin 20/07/09, Belfast 26/07/09, Lisbon 30/7/09, Barcelona 21/09/09.
2010 Sligo (x2), Lille 25/09/10 Las Vegas 11/12/2010
2012 Wembley 8/9/12, RHK 11/9/12
O2 London 2013 O2 Dublin 2013
"I've been where you're hanging, I think I can see how you're pinned."
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Paul Zagreb
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Paul Zagreb » Mon Jul 06, 2009 5:14 pm

Melvyn wrote:John J - thanks for that, it certainly gives the lie to TM's claim not to have received their tickets yet. You've given the Chas Cole email address which I guess is a bit unfair on the person in question but I suggest that all of us affected email the person alerting them to TM's shoddy practice.

Regards,

Melvyn.

ps in future,if I have a choice, I will never purchase via TM again.
Quote from ticketmaster's site: "Ticketmaster aims to dispatch tickets as soon as possible. " Well, obviously not, and we can add lying it seems to the rather long list of pretty shoddy practices which have been well documented in this forum. Can AEG be made aware of the problem and - perhaps - put some pressure on to make ticketmaster more responsible in these matters. Many people travel to LC concerts from a long distance and- surely- it is not too much to ask that we receive tickets in good time! For the life of me I cannot see what interest is served by keeping from us until the last minute our property (the tickets) which we paid for in March!!
2008: Manchester 20 June /Vienna 24 September /Berlin 4 October / Cardiff 8 November/Manchester 30 November 2009: Liverpool 14 July / Belgrade 2 September / Barcelona 21 September 2010: Zagreb 25 July /Sankt Margarethan 5 September 2012: Ghent 12 August/Verona 24 September/Lisbon 7 October 2013: London 21 June / Berlin 17 July / Ljubljana 25 July / Pula 2 August / London 15 September
Melvyn
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Melvyn » Mon Jul 06, 2009 6:17 pm

Paul Zagreb wrote: Can AEG be made aware of the problem and - perhaps - put some pressure on to make ticketmaster more responsible in these matters. Many people travel to LC concerts from a long distance and- surely- it is not too much to ask that we receive tickets in good time! For the life of me I cannot see what interest is served by keeping from us until the last minute our property (the tickets) which we paid for in March!!
I've written to the ACC L'pool asking them to get on to TM to say this just isn't acceptable. I wonder if most TM staff are too busy handling credits for the cancelled Michael Jackson concerts.

Regards,

Melvyn.
Melvyn
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Melvyn » Mon Jul 06, 2009 6:21 pm

Well well well! I've just logged on to the TM site & for my account it now shows

"Your order has been dispatched."

About time!

Melvyn.
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Paul Zagreb
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Paul Zagreb » Mon Jul 06, 2009 6:32 pm

Melvyn wrote:Well well well! I've just logged on to the TM site & for my account it now shows

"Your order has been dispatched."

About time!

Melvyn.
Same here -- should be just enough time for the friend who looks after my affairs in the UK to forward to my dad in Liverpool!
2008: Manchester 20 June /Vienna 24 September /Berlin 4 October / Cardiff 8 November/Manchester 30 November 2009: Liverpool 14 July / Belgrade 2 September / Barcelona 21 September 2010: Zagreb 25 July /Sankt Margarethan 5 September 2012: Ghent 12 August/Verona 24 September/Lisbon 7 October 2013: London 21 June / Berlin 17 July / Ljubljana 25 July / Pula 2 August / London 15 September
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Mabeanie1
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Mabeanie1 » Mon Jul 06, 2009 6:34 pm

Melvyn wrote:
I've written to the ACC L'pool asking them to get on to TM to say this just isn't acceptable. I wonder if most TM staff are too busy handling credits for the cancelled Michael Jackson concerts.

Regards,

Melvyn.
I wondered that too but I suspect they will be playing the cash flow game with the MJ refunds. There is certainly no sign of my refund being processed per my TM account and I applied very quickly after the application forms were posted on the web. I would like to think that my refund will come through in time to cancel out the purchase I made the day before MJ died but I suspect I am more likely to receive it at the end of the month at the earliest ....

Come to think of it, there is no sign on my TM account that my Liverpool tickets have been despatched yet either. Happy days.

Wendy
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burningviolin
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by burningviolin » Mon Jul 06, 2009 7:03 pm

Ooh ooh ooh.., my ticketmaster account says they've been dispatched now too!!fingers crossed! :D :D
2009 Liverpool 14/07/09, Dublin 20/07/09, Belfast 26/07/09, Lisbon 30/7/09, Barcelona 21/09/09.
2010 Sligo (x2), Lille 25/09/10 Las Vegas 11/12/2010
2012 Wembley 8/9/12, RHK 11/9/12
O2 London 2013 O2 Dublin 2013
"I've been where you're hanging, I think I can see how you're pinned."
Melvyn
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Melvyn » Mon Jul 06, 2009 7:27 pm

Just had a response from the arena -

"Good afternoon,

Thank you for your email. I have been in touch with Ticketmaster today and raised the issues you have mentioned.

They have assured me all tickets will be despatched asap.

Kind regards,"


Regards,

Melvyn.
John J
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by John J » Mon Jul 06, 2009 7:31 pm

Fingers crossed my TM account states my order has been sepatched "Hallelujah"

:D :lol: :D
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Mabeanie1
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Mabeanie1 » Mon Jul 06, 2009 7:42 pm

Heartfelt thanks to John J and Melvyn and anyone else who has done their best to rattle things and put pressure on Ticketmaster to get those tickets in the post. I had every faith that the tickets would arrive in time for the show but I would still rather have my tickets in hand, especially when we had to pay for them so long ago.

Wendy
louise_a
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by louise_a » Wed Jul 08, 2009 12:11 am

Good news the tickets are being despatched, I was beginning to panic a bit.

Now a question, does anyone know what time the show actually starts and also roughly what time Leonard will be on stage, I need to know what time to leave work I have a bit of a drive. Thanks
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brightnow
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by brightnow » Wed Jul 08, 2009 12:31 am

Previously in this tour, shows started on time (or within 10 minutes of the announced time) and Leonard skips on to the stage immediately, there were no supporting acts. It will probably be the same for Liverpool, enjoy the show!
Columbia May 11, 2009; Boston May 29, 2009; Durham November 3, 2009; Las Vegas December 10 & 11, 2010; Austin November 1, 2012; Boston December 15, 2012; Brooklyn December 20, 2012
Melvyn
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Melvyn » Wed Jul 08, 2009 10:22 am

Well my tickets didn't arrive yesterday; has anybody received theirs from TM?

Regards,

Melvyn.
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Mabeanie1
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Mabeanie1 » Wed Jul 08, 2009 11:48 am

Neither did mine - hopefully they'll make it today.

Wendy
Last edited by Mabeanie1 on Fri Jul 10, 2009 9:22 pm, edited 1 time in total.
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Paula
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Re: Liverpool Echo Arena - Tuesday 14 July

Post by Paula » Wed Jul 08, 2009 12:58 pm

To add insult to injury London postal workers have now come out on a three day strike!!!
Dublin 14th June, Manchester 20th June, O2 17th July, Matlock Bandstand Aug 28, O2 14th November, Royal Albert Hall 17th and 18th November 2008, MBW 11th July 2009, Liverpool Echo 14th July 2009
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