I understand from Elinor's message that she bought the ticket from a local seller, not anybody on our Forum. I think you Elinor are a victim of very typical criminal scam by the black market scalpers - they first order a ticket with a credit card. When they have got the ticket, they report the credit card stolen or get the order cancelled in some other way. Now they've got a ticket for free, but it's not valid. They sell the ticket on-line or in front of the venue and disappear. The ticket holder cannot get in because the ticket is cancelled. I have heard reports from UK that in some cases the innocent buyer has been arrested for using a stolen credit card! NEVER buy tickets from this kind of sellers --- this has been discussed during the last year in hundreds of messages on this Forum. - Ticketmaster, AEG, or the tour management cannot help you, they have not sold the ticket to you; you have to turn to the police. Also follow Paula's suggestion and try to contact the website (although I am very pessimistic about that). If you don't know the real identity of the seller, I am afraid there is not much the police can and will do.
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