Popular Problems merchandise

This section is dedicated to the new studio album and the Dublin concert video
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lizzytysh
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Re: Popular Problems merchandise

Postby lizzytysh » Wed Aug 27, 2014 3:43 pm

Hahah, John. Well done on that one ;) !!! :)
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barnard3000
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Re: Popular Problems merchandise

Postby barnard3000 » Wed Aug 27, 2014 7:59 pm

Hi keanrn5y

I am from LC's merchandise company we look after the store.

Sorry to hear you are having problems with the code, we are unable to recreate this issue so I am sending you a PM now with details of how you can help us investigate this issue.

Thanks
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mnkyface
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Re: Popular Problems merchandise

Postby mnkyface » Thu Aug 28, 2014 8:05 am

Does anyone know when the US merch shop http://leonardcohen.shopfirebrand.com/ will be updated with the new products?

Edited to add: I just got a notice that there is 14% discount this weekend with the code: NOCURE. (Only for European shop though)
"In this world of shallow, he is the abyss."~ YouTube commenter greg450318
________________________________________________________________
Lyon, July 2008 / Oakland x2, April 2009 / San Jose, November 2009 / Oakland, December 2010 / San Jose, November 2012 / Oakland, March 2013
barnard3000
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Re: Popular Problems merchandise

Postby barnard3000 » Thu Aug 28, 2014 3:21 pm

Hello

Re the 14% code - to clarify and so there is no misunderstanding - this code was a one day code that was circulated and only valid on valentines day this year so unfortunately if you try and use that now it won't work.

Regards.
Tripping
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Re: Popular Problems merchandise

Postby Tripping » Thu Sep 04, 2014 11:07 pm

I had the same problem and eventually decided to forego the the discount.
Marseilles 2010, Barcelona 2012, London 2013, Amsterdam 2013. Hoping for more ..
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WiTS
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Re: Popular Problems merchandise

Postby WiTS » Fri Sep 05, 2014 10:16 am

just ordered LP package. Looking forward to it.
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jeremek
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Re: Popular Problems merchandise

Postby jeremek » Wed Sep 10, 2014 12:26 am

discount on password UNIFIEDHEART - it works :)
1985/2008/2010/2013/Always
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Mabeanie1
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Re: Popular Problems merchandise

Postby Mabeanie1 » Tue Sep 23, 2014 2:52 pm

My poster from the CD bundle arrived yesterday, badly packaged and with a massive fold down the middle + crease at the top.
Poster damage 1.jpg
Poster damage 2.jpg
It is unsightly as a poster and certainly not suitable for framing in its current condition. I e-mailed the UK LC Shop yesterday with photos but I haven't heard from them yet beyond getting an auto confirmation of my e-mails.

Has anyone else had the same problem? And, if barnard3000 from the store is listening, when can I expect to get a response to my e-mails?

Wendy
James T
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Re: Popular Problems merchandise

Postby James T » Tue Sep 23, 2014 4:13 pm

Although when I did order from the store I was pleased with the promptness of delivery, the actual quality of the shirt I got was not good, and the print cracked after maybe 2 washes. That put me off buying the bundle this time, and although I love a few of the shirt designs, I don't see it as a good idea for me to buy another which lasts not long at all! The stitching under the arm also came undone and some at the bottom after a few months. Real shame.
barnard3000
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Re: Popular Problems merchandise

Postby barnard3000 » Wed Sep 24, 2014 12:42 pm

@ Mabeanie1 - I have dropped you a PM please check your inbox and if you can come back to me on that we can get this sorted for you.

@ James T - I have dropped you a PM also please respond to that and we can look into this - I can assure you the quality of the garments we use are top notch please allow us to investigate and we can get this resolved for you.

Thanks
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jeremek
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Re: Popular Problems merchandise

Postby jeremek » Wed Sep 24, 2014 10:15 pm

James T wrote:Although when I did order from the store I was pleased with the promptness of delivery, the actual quality of the shirt I got was not good, and the print cracked after maybe 2 washes. That put me off buying the bundle this time, and although I love a few of the shirt designs, I don't see it as a good idea for me to buy another which lasts not long at all! The stitching under the arm also came undone and some at the bottom after a few months. Real shame.
in my experience - I have a T-shirt with two sources: US are of good quality and everything is fine (as in the shop during concerts), while the UK are poor and short-lived :(
1985/2008/2010/2013/Always
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mnkyface
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Location: California

Re: Popular Problems merchandise

Postby mnkyface » Thu Sep 25, 2014 8:44 am

Has anyone in the US received their CD/t-shirt bundle? I ordered a couple of weeks ago and expected it arrive on or around the release date - or at least thought I would receive an email about shipping by now. So far, nothing. Anyone else?
"In this world of shallow, he is the abyss."~ YouTube commenter greg450318
________________________________________________________________
Lyon, July 2008 / Oakland x2, April 2009 / San Jose, November 2009 / Oakland, December 2010 / San Jose, November 2012 / Oakland, March 2013
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Mabeanie1
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Location: Warwickshire, UK

Re: Popular Problems merchandise

Postby Mabeanie1 » Tue Oct 28, 2014 1:08 am

Is anyone else having problems with the UNIFIED HEART discount code? I know some have had problems in the past. When I apply it to my basket it works but when I then go to checkout and log in to my account, the discount is removed and I get a message that the discount code is not valid when I try to re-enter it.

Grrrrrrrr.

Wendy
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bogra
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Re: Popular Problems merchandise

Postby bogra » Tue Oct 28, 2014 10:07 am

Wendy,
I have exactly the same problem.
Aad
2008: Amsterdam / 2009: Antwerp / 2010: Strasbourg - Las Vegas / 2012: Gent - Amsterdam - Dublin - Verona - Lisbon / 2013: Brussels - Lucca - Rotterdam - Amsterdam - Perth - Melbourne
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leonardthecat
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Re: Popular Problems merchandise

Postby leonardthecat » Tue Oct 28, 2014 2:23 pm

I used the code - and got £3 discount.
Make sure you use it as one word - unifiedheart - and click apply

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